Returns & Exchange Policy
At Just Herbs, we strive to ensure you are completely satisfied with your Ayurvedic beauty experience. If you receive a damaged, defective, or incorrect product, you may initiate a return request within 7 days of delivery.
Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Verification
Upload clear images of the product and packaging to help our team verify the damage or discrepancy for faster processing.
Reverse Pickup
Once approved, we will arrange a free reverse pickup from your address; please ensure the product is unused and in its original packaging.
Refund or Replacement
After a quality check at our warehouse, we will issue a full refund to your original payment method or dispatch a fresh replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing